FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@kindlekart.com

"Cash On Delivery" (COD) for a Hassle free transactions - Peace of Mind Guaranteed - 100% Safe and Secured - No Bank Account Needed - No Credit Card Required.

Simply find the product you'd want and click the 'ADD TO CART' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

You have the right to cancel an order if it has not been sent. However, in the event that the item has already been shipped, the customer must receive the order. A cancellation is not valid until confirmation is received from KindleKart. In the case of a return or exchange, returning the product to us as soon as possible comes at your own expense. 

Once you have placed an order, you should receive an email confirmation or a text confirmation to the email address or cellphone number you provided at checkout. If you subscribed on our fb messenger by clicking the box below "ADD TO CART" button with an fb messenger logo, we can also update you there. We usually personally call everyone who put an order on us to confirm and take care of any questions you have for a better experience shopping with us

Yes, we want to achieve a 100% satisfaction for every customers and give them 30 days money back guaranteed for wrong item and factory defect. Please make sure to visit our Refund Policy for the complete detail.

We process each and every order as soon as we confirm it via call, it usually takes 2-3 business days upon placing your order.

Around 2-4 business days within Metro Manila and may take up to 7 days in provincial areas.

Once you order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 2 business days, please contact us immediately and we will do all we can to investigate.

Absolutely! We use SSL security to ensure all your personal information is encrypted. We only use your shipping/billing information to deliver the product you ordered and notify you on every updates needed for a hassle free and peace of mind for a better online shopping experience. Please visit our Privacy Policy for the complete details on how we use every information for your protection.

Shipping rates vary depending on your location, weight and size of the product and the total cost of the order. All shipping cost are calculated by our chosen courier and is posted on each product.

We provide our avid nearby customer a pick-up if ever they were near us. But we strongly suggest everyone to order directly on our online store for the most convenient, hassle-free and for your peace of mind, as we provide COD and does not want our customer to take more hassle by commuting/driving as it gives expenses and requires effort.

Yes, kindlekart.com is optimized on every tablet, laptop, smartphones either android or ios or any devices that can reach the internet either using data or wifi connection.

We provide our email and fb messenger subscribers exclusive freebies, additional discounts and so much more. Just subscribe on our newsletter below for email or click the box below "ADD TO CART" that have a fb messenger logo. We even give our customer discounts through text or call.

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